Shipping Policy – Damask Fashion
Last Updated: 22 July 2026
At Damask Fashion, we take care to ensure that your order is packed securely and delivered safely. This Shipping Policy explains our shipping and delivery process.
1. Order Processing
Orders are processed after successful payment and order confirmation.
- Ready-to-ship products are generally dispatched within 2–5 business days.
- Customized, bridal, maggam work, blouse, and made-to-order products may require additional processing time.
- Processing times may vary depending on the design, customization, availability, and order requirements.
2. Delivery Time
After dispatch, delivery times may vary depending on the destination and courier service.
Estimated delivery time is generally 3–10 business days after dispatch.
Delivery to remote or rural locations may take additional time.
3. Shipping Charges
Shipping charges, if applicable, will be communicated or displayed during the ordering process. Shipping costs may vary depending on the destination, order size, weight, and delivery method.
4. Order Tracking
Where tracking is available, customers may receive tracking information after the order has been dispatched. Customers can use the provided tracking details to check the status of their shipment.
5. Delayed Deliveries
Delivery timelines are estimates and may be affected by circumstances beyond our control, including:
- Courier delays
- Weather conditions
- Festivals and public holidays
- Natural events
- Transportation disruptions
- Incorrect or incomplete address details
- Other unforeseen circumstances
We will make reasonable efforts to assist customers in case of delivery delays.
6. Incorrect Address
Customers are responsible for providing accurate name, mobile number, and delivery address details.
Damask Fashion will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. Additional shipping charges may apply if re-shipping is required.
7. Damaged Packages
Please check the package carefully when it is delivered. If the package appears damaged or tampered with, customers are advised to contact Damask Fashion as soon as possible and provide photographs or other relevant details.
8. Customized & Made-to-Order Products
Customized bridal lehengas, maggam work, pattern blouses, and other personalized products may require longer preparation and delivery times. Customers will be informed about the expected timeline where applicable.
9. Delivery Attempts
Courier partners may make multiple delivery attempts. If the customer is unavailable or does not respond to the courier, the package may be returned to the sender. Additional charges may apply for re-delivery.
10. Contact Us
For shipping-related questions or assistance with your order, please contact us:
Damask Fashion
📞 77803 32199
Style That Defines You.